DIGITALISASI SISTEM LAYANAN PESANTREN MELALUI APLIKASI SUNSAL UNTUK MENINGKATKAN TRUST MASYARAKAT

Abstract

Abstract, The digitalization of the Islamic boarding school service system is a response to the needs of society in the era of society 5.0 which demands everything that is fast and instantaneous. The aim of this research is to explain the digitization of the Islamic boarding school service system through the Sunsal application. This research uses a qualitative approach with a case study type. The case in question is the digitization of the Islamic boarding school service system with all the accompanying devices. Data was taken through observation, interviews and documentation techniques. Next, the data was analyzed in three steps, namely concentration, display and verification. To prove that this research data is credible, triangulation was carried out. The results of this research show that the direction for developing the Islamic boarding school service system is administrative efficiency, ease of access, improving the quality of education, financial transparency, liaison with Islamic boarding school guardians, and increasing da'wah. The digitization of the Islamic boarding school service system is divided into two, namely academic services and Islamic boarding school services. (1) Education services consist of attendance, learning results reports, e-learning, payment, guidance and counseling, and developing talent interests. (2) Islamic boarding school services include the condition of students in Islamic boarding schools, such as health, food, religious activities. This digitalization uses three applications, namely Sunsal academic, Sunsal mobile and Sunsal teacher. This digitalization has a positive impact on Islamic boarding schools in maintaining the Islamic boarding school's credibility. This shows that digitalization of Islamic boarding school services needs to be developed to meet the needs of society in the era of society 5.0

Keywords: Islamic boarding school services, digitalization of the system