ANALISIS STRATEGI PROMOTION MIX DALAM MENCIPTAKAN WORD OF MOUTH COMMUNICATION (Studi kasus di INSURI Ponorogo)
Abstrak
The purpose of this research is the first to analyze how the strategy INSURI promotion mix in Ponorogo, and secondly to analyze how the strategic implications promotion mix in creating word of mouth communication. The results of this study is that the strategy undertaken by the Promotion Mix INSURI using four strategies, namely Strategic Air Attack, Artillery Strategy, Strategy Kavileri, and strategies Infantry. The first strategy is done in the form of radio promotions, banners, brochures, and pamphlets and similar media. While the second strategy takes the form of an informal approach to the forum and organizational NU, third done with the strategy of mentoring to high school /. MA on the eve of National Examination and fourth strategy is done by volunteers door to door by students or faculty. The second strategic implications Promotion Mix is actually able to create WOM communication among the students but more dominated by Talking only, and has not reached the stage of promoting or selling. That is done by the promotion mix INSURI only had implications for the creation of discussion among students that the majority do not lead to a sale.Referensi
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Cengiz dan Yayla. “The Effect of Marketing Mix on Possitive Word of Mouth Communication: Evidence from accounting Offices in Turkeyâ€. Journal of Innovative Marketing, Vol 3. No. 4, (2007), p. 73-82.
Djoko Purwanto. Komunikasi Bisnis. Jakarta: Erlangga, 2003.
Hossiana Ayu hidayati, Suharyono, Srikandi Kumadji, tt. Faktor-faktor yang membentuk Komunikasi word of mouth dan Pengaruhnya Terhadap Keputusan Pembelian, Fakultas Ilmu Administrasi Universitas Brawijaya: Malang.
Indrajaya, Doddy Permadi. Buku Pintar Televisi, Ghalia Indonesia, Bogor, 2011.
Kotler, Philip dan Kevin Lane Keller. Manajemen Pemasaran. Edisi Kedua Belas Jilid 1. Jakarta:PT. Index, 2008.
Kotler, Philip dan Kevin Lane Keller. Manajemen Pemasaran. Edisi Kedua Belas Jilid 1. Jakarta:PT. Index, 2008.
Kotler, Philip. Manajamen Pemasaran. Jilid 1 dan 2. Jakarta: PT. Indeks Kelompok Gramedia, 2005.
Kotler, Philip. Manajemen Pemasaran, Analisis Perencanaan, Pengendalian. Prentice Hall, Edisi Bahasa Indonesia, Jakarta: Salemba Empat, 2007.
Moleong, Lexy J. Metodologi Penelitian Kualitatif. Bandung: PT. Remaja Rosdakarya, 2000.
Moriarty Sandra, Nancy Mitchell, William Wells. Advertising, Jakarta: Kencana, 2011.
Morissan. Periklanan : Komunikasi Pemasaran Terpadu. Jakarta : Ramdina Prakarsa, 2007.
Nova, Firsan. Crisis Public Relations. PT. Raja Grafindo Persada: Jakarta, 2011.
Nyoman Kutha Ratna. “Metodologi Penelitian Kajian Budaya dan Ilmu Sosial Humaniora Pada Umumnyaâ€. Yogyakarta; Pustaka Pelajar, 2010.
Nyoman Kutha Ratna. Metodologi Penelitian Kajian Budaya dan Ilmu Sosial Humaniora Pada Umumnya. Yogyakarta; Pustaka Pelajar, 2010.
Peter, J. Paul dan Donnely, James H. Marketing Management: Knowledge and Skill Tenth Edition. New York: Mc Graw Hill, 2011.
Rangkuti, Freddy. Measuring Customer Satisfaction Teknik Mengukur dan Strategi Meningkatkan Kepuasan Pelanggan dan Analisis Kasus PLN-JP.PT. Gramedia Pustaka Utama, Jakarta. 2002.
Rangkuti, Freddy. Strategi Promosi yang Kreatif dan Analisis Kasus Integrated Marketing Communication. Jakarta: PT.Gramedia Pustaka Utama, 2009.
Shimp, Terence A. Periklanan Promosi Aspek Tambahan Komunikasi Terpadu. Dialihbahasakan oleh Revyani Sahrial dan Dyah Anikasari. Jakarta: Erlangga. 2003.
Suharsimi Arikunto. Prosedur Penelitian; Suatu Pendekatan Praktik. Jakarta :PT.Rineka Cipta, 2002.
Swann, Patricia. Cases in Public Relations Management. New York: Routledge, 2010.
Swastha, Basu DH. Manajemen Pemasaran Modern, Yogyakarta: Liberty, 1990.
Vibiznews-Sales & Marketing. “Buzz Marketing, Paling efektif di Indonesiaâ€. Journal phpvbis emosional benefit.htm, 25 Oktober 2007.
Walker, Harrison LJean –2001,â€The Measurement of Word of Mouth Communication and an Investigation of Service Quality And Customer Commitment A Potential Antecedents†Journal of Service Research, Vol 4, No 1, p. 60-75.
www.Handiirawan.com. “Karakter dan Perilaku Khas Konsumen Indenesiaâ€, 29 Mei 2007.
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